August 14, 2016
Website gives wrong igniter
The igniter part sent was for a front control grill, even though I followed the steps on the web site. Now I am stuck with an igniter I can't use, and my grill still doesn't have a working igniter. This is at second house which we use for vacations, which I do not get to often, so it has been inconvenient.
Thank you for taking the time to leave your feedback! We are sorry to hear you had a hard time ordering the correct igniter kit for your grill. Our Customer Service team will reach out to you to help you order the correct one and arrange a return of the incorrect one.