July 02, 2015
Horrible. Horrible. Horrible. Avoid at all cost.
I bought this because of the Weber name brand. It is clear that they sacrificed their brand name and promise at the altar of profit. The worst directions that I have encountered for any product. My device is stuck in "timer" mode - It is completely useless - it does not record the current temp nor does it allow me to modify the initial setting.
I have read and followed the directions over and over, my emotions have gone from product excitement to a complete reversal. After spending over an hour, reading manuals online, asking others to read the set up instructions I have abandoned all hope.
Now I will be taking the time to return the product, the store will take the time to return the product, Weber will process the return and they have lost a loyal customer. My loss, the store loss, Weber loss. Unlikely that they care.
Hi Martin! We do thank you for your feedback. We're sorry to learn about the confusion created regarding the instructions for the thermometer. We've created a blog to sum up the most important parts of the instructions. Here's the website address for the blog. http://www.weber.com/weber-nation/blog/how-to-use-the-weber-style-wireless-thermometer Thanks!