December 01, 2015
Shattered on second use
The griddle worked as designed on the first use. When I set it on the grill to warm up on a second occasion, I was surprised to hear a loud "crack" coming from the grill which scared both myself and my guests. Upon inspection I noticed that the griddle had cracked almost completely in half, rendering it useless. I love Weber products but was shocked by the terrible quality of this product. I cook almost exclusively with cast iron inside my home and have never had an issue such as this. I would not recommend this product.
Hi, We're sorry to learn of the issue you experienced with your griddle. It carries a two year warranty, so Weber Customer Service will be in touch with you. Thanks!