August 14, 2016
Stainless Steel Flavor Bars & Slide Out Grease Tray
I love Weber. This is not my first.
I presently have a Weber Three Burner, Stainless Steel, Spirit, Special Edition. I purchased this grill June 7, 2012, and also registered this product via your online web site on the same day. My flavor bars are starting to rust and crumble, and I would like to replace them with the Stainless Steel Bars, which I see are available at almost twice the price. Will they last long enough to make them worth the extra $35.? Also, while scraping and cleaning the slide out grease tray, my putty knife went through the bottom of the tray? As I said earlier, I have had other Weber Grills, and have never encountered this problem before. Are they made thinner today? Either way, I going to need a new Slide Out Grease Tray for my grill. Please advise if anything would be covered via warrantee.
ps. My grill has "always" been covered! Also, I purchased a Weber Cover for my grill earlier this year, and it did not fit! It was too small! I have also read other complaints regarding this issue? I ended up buying a less expensive Char Broil Cover which fits my Weber Grill better!
I await your response, Thank You
Thank you for taking the time to leave your feedback! We are sorry to hear the rust issues you have experienced with your flavor bars and grease tray. Our Customer Service team will reach out to you regarding the warranty on those items.
Thanks and grill on!