September 22, 2013
My rotisserie experience with Weber got of to a rocky start because the motor assembly housing was broken. The people at ACE hardware replaced it that day. I didn't test the new one until 2 months later only to discover that it didn't turn, the motor just hummed. I called Weber customer service and got a "no-questions-asked" replacement in the mail in three days. That was excellent customer service!! Today I am making rotisserie chicken.
My old "big box store" universal rotisserie worked but owing to backlash in the drive mechanism, there was a substantial pause between the time the heavy side of the chicken dropped and the mechanism picked up the slack. This resulted in an overcooked side of the chicken. I solved the problem with a carpenters wood clamp which I tightened against the handle to keep constant pressure on the mechanism. That was after I replaced the cheap plastic handle with one I welded from steel tubing and two hex nuts so the skewer that was strong enough to withstand the resistance without stripping the threads.
The Weber rotisserie is much higher quality. No backlash in the mechanism so the chicken rotates without pauses. I couldn't be happier. Why of why didn't I buy a Weber gas grill and rotisserie years ago?